Terms
Our terms of service
Version 1.0. This is the wording customers are asked to agree to in their account — the same text, not a summary of it.
Our terms of service
We clean the outside of your windows on the agreed frequency. You do not need to be in, and we only need access to the outside of the property.
WHAT YOU PAY. The price agreed when you signed up, for each visit. We will always tell you before a price changes, and for anybody paying by card we ask you to agree to it first.
CHANGING OR STOPPING. You can pause, change how often we come, or stop altogether, at any time and from your own account. If you stop, everything booked is cancelled and nothing further is due.
IF SOMETHING IS NOT RIGHT. Tell us within a couple of days and we will come back and put it right at no charge.
YOUR DETAILS. We hold what we need to do the work and to take payment, and nothing else. You can ask for a copy of it, or ask us to erase it, from your account at any time.